Terms and Conditons

Terms and Conditions

Welcome to Payment Kendra (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, www.paymentkendra.com (“Website”), and all related services provided by us. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

  1. Eligibility

    By using this Website, you confirm that:

    • You are at least 18 years of age.
    • You have the legal capacity to enter into a binding contract.
    • All information you provide is true, accurate, and complete.
    Services

    PaymentKendra provides digital financial services that may include, but are not limited to:

    • Mobile Recharge
    • DTH Recharge
    • FASTag Recharge
    • Water Bill Payments
    • Postpaid Bill Payments
    • Electricity Bill Payments
    • Gas Bill Payments

    We reserve the right to add, modify, update, or discontinue any part of our services at any time without prior notice.

  2. User Obligations

    By using our Website, you agree to:

    • Use the Website only for lawful purposes.
    • Not misuse or attempt to disrupt the Website or services.
    • Maintain confidentiality of your login credentials.
    • Take full responsibility for activities conducted under your account.

    We reserve the right to suspend or terminate accounts involved in unauthorized or suspicious activity.

  3. Payments and Refunds
    • All payments on the Website are processed securely via third-party payment gateways.
    • You agree to provide accurate billing details and authorize us to charge the applicable fees
    • Refunds, if applicable, will be processed as per our Refund Policy.
    Note: Some services (like recharges or bill payments) may be non-refundable. Please read all service descriptions carefully before proceeding.
  4. Intellectual Property

    All content on the Website — including but not limited to text, graphics, logos, icons, images, audio, video, and software — is the property of PaymentKendra or its licensors and is protected under applicable intellectual property laws.

    You may not :
    • Copy, reproduce, distribute, modify, or create derivative works
    • Use any content for commercial purposes without our prior written consent
  5. Limitation of Liability

    To the maximum extent permitted by law, Payment Kendra, its affiliates, agents, or employees shall not be liable for:

    • Indirect, incidental, special, or consequential damages
    • Loss of data, profits, or intangible losses
    • Any damage arising from your use or inability to use the Website or services

    All services are provided “as is” and “as available” without warranties of any kind, express or implied.

  6. Indemnification

    You agree to defend, indemnify, and hold harmless PaymentKendra and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in connection with:

    • Your use of the Website or services
    • Your violation of these Terms
    • Any misrepresentation or breach of law by you
  7. Termination

    We reserve the right to suspend or permanently terminate your access to the Website or its services at our sole discretion, without notice, if:

    • You violate any of these Terms
    • Your activity is deemed harmful to our platform, users, or third parties
  8. Contact Us

    If you have any questions or concerns about these Terms, please contact us at:

    Email: info@paymentkendra.com

    Website: paymentkendra.com